Missing calls in Observe.AI Dashboard
Incident Report for observeai
Resolved
The missing calls issue has been resolved. Thank you for your patience while we’ve been working on this. We know the disruption may have been frustrating and we do appreciate you as a customer. If you have any further issues please submit a ticket via our Help Center.

Thank you!

Observe.AI Technical Support
Posted Aug 16, 2021 - 12:51 UTC
Monitoring
We are still monitoring the missing calls issue. We’ll continue to share updates as we have them.

Thank you for your patience,

Observe.AI Technical Support
Posted Aug 13, 2021 - 18:08 UTC
Identified
We have identified the underlying cause and we’ll continue to share updates as we have them.
Posted Aug 13, 2021 - 16:41 UTC
Investigating
We are currently investigating reports of missing calls from August 12th to 13th. There is no estimated time to resolve as of yet. We’ll continue to share updates as we have them.
Posted Aug 13, 2021 - 15:41 UTC
This incident affected: Calls Tab.
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