Unable to load Observe.AI dashboard

Incident Report for observeai

Resolved

The issue has been resolved, and we are no longer observing any related issues while monitoring the platform. Please reach out to the Technical Support team if any further issues are observed.

Posted May 21, 2026 - 18:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 21, 2026 - 14:23 UTC

Investigating

Dear Client,

We are currently investigating an issue where the Observe.AI dashboard may not be loading or displaying data as expected. Our team is actively working to identify the root cause, and we will share another update as soon as more information becomes available.

Posted May 21, 2026 - 14:16 UTC

This incident affected: Conversation Intelligence and Standard Instance (Instance Wide).